If you are receiving your order by Freight Truck, please follow these important delivery acceptance procedures below. The Customer will be liable for any damage if the instructions below are not followed. Also, please make sure whomever will take delivery of your items is aware of this policy.
a) Call the freight carrier's terminal to report the damage. Request a damage claim form and an inspection.
b) Call AMSCO at 800-992-4282 and request the cost to replace the damaged item(s). AMSCO's
confirmation of these costs will serve as the basis for your damage claim with the freight carrier.
c) AMSCO will assist you in filing your claim.
5. Please call us at 800-992-4282 to advise us of the damage and to reorder any damaged product.
Thank you for your business!
Please order carefully as items authorized for return incur a 25% restocking fee.
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